Our usual operational hours are 9.30am to 5.30pm on weekdays.

For bookings outside of our operational hours, bookings must be at least two hours in duration and a 25% surcharge will be applicable.

An invoice for your booking will be sent to the booker’s email address.

We have tea and coffee available in each bookable space. We advise that you bring your own selection of milks as we are open 7 days a week to community groups, and so we can’t always guarantee that there will be enough for each booking – there is a vegan/vegetarian supermarket called Eighth Day adjacent to our building, as well as a Tesco Express 100m away.

Catering services can be booked separately, as we do not offer catering ourselves at the present time. However we suggest taking a look at Oak Street, or Eighth Day.

If you book catering, please make sure they also know to ring the relevant space button on the intercom and double check that the caterer will be picking up any trays etc once you are finished with them.

You can download our Accessibility guide on this page.

If you have any questions about access which are not answered in the webpage, please contact bookings@theproudtrust.org.

We understand that from time to time room bookings need to be altered cancelled or rescheduled. Please give us as much notice as possible if this does happen by emailing bookings@theproudtrust.org.

Cancellations that take place within 7 calendar days of the booking date will incur a 50% fee of the booking to cover administration costs.

Cancellations that take place within 2 calendar days of the date will incur a 100% fee of the booking to cover administration costs.

Non-attendance on the day will incur 100% of the room booking fee. This will trigger 45 minutes after the requested start time. We work part time across 5 days, so if no one attends after 45 minutes, the building may be locked.